SHIPPING COST, TIME, DELIVERY & RETURNS
1. How much is the shipping cost?
USA, EU, UK & BRAZIL:
- Orders under $99 = $5.70 (standard shipping)
- Orders $99 and over = FREE (standard shipping)
- Express shipping = $19.90
CANADA, AUSTRALIA & NEW ZEALAND:
- Orders under $99 = $7.70 (standard shipping)
- Orders $99 and over = FREE
- Express shipping = $19.90
REST OF THE WORLD:
- Orders under $99 = $9.99 (standard shipping)
- Orders $99 and over = FREE
- Express shipping = $29.90
DIGITAL PRODUCTS (ebooks & printables)
- ALWAYS FREE and instant delivery.
2. Shipping time: When I get my delivery/products (physical)?
Please notice that these shipping times are estimates. Shipping time can vary by product type and by country.
- UNITED STATES (standard): 5-17 business days.
- UNITED STATES (express): 4-11 business days.
- CANADA (standard): 8-17 business days.
- CANADA (express): 4-12 business days.
- EUROPE (standard): 5-17 business days.
- REST OF THE WORLD (standard): 7-27 business days.
- REST OF THE WORLD (express): 4-12 business days.
- LONG DISTANCE DELIVERY: Products that are marked with 'Long Distance Delivery' badge 2-6 weeks. Long distance products are first shipped from manufacturing factory to logistic center and then to you.
Why we won't ship your product on same day that you made a purchase? Because I don't have any physical storage and therefore any ready-made print products. So you get fresh brand-new apparel, and we are worry-free of storage and stocking the items.
All print products - like t-shirts, pin buttons, towels etc. - are created after you have made a purchase. It takes usually 2-5 days to create a product with custom print.
3. Delivery: Do you deliver products to my country?
At the moment we ship to United States, Canada, Brazil, EU, United Kingdom, Australia and New Zealand.
If you are ordering from some other country than any of the above, please contact us info@boompositive.com
RETURN POLICY
1. Can I return my order for free?
We would love to offer you that possibility, unfortunately we are not able to do that, due the fact we don't have any storage place.
Be sure to check out our size chart before purchasing, so you get the right size on the first time.
2. What if my product was damaged, what now?
If your product was damaged, just send a photo verification of the damaged goods to info@boompositive.com, and we'll gladly send a replacement for FREE.
3. How much time I have make claim that my product was damaged?
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product is received. For packages lost in transit, all claims must be submitted no more than 4 weeks after the estimated delivery date.
