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FAQ’S

PAYMENT METHODS

What payment methods are available for me?

Stripe:

With Stripe you can use Visa, Mastercard, American Express and Apple Pay.

Paypal:

If you have a Paypal account, you can make purchases by only using your e-mail address.

SHIPPING

How much is the shipping cost?

UNITED STATES:

- Orders under $50 =  $3.90 (standard shipping)

- Orders $50 and over = FREE (standard shipping)

- Express shipping = $19.90 

CANADA:

- Orders under $50 =  $4.90 (standard shipping)

- Orders $50 and over = FREE

- Express shipping = $19.90 

EU:

- Orders under $50 =  $4.90 (standard shipping)

- Orders $50 and over = FREE

- Express shipping = $19.90 

REST OF THE WORLD:

- Orders under $50 =  $5.90 (standard shipping)

- Orders $50 and over = FREE

- Express shipping = $29.90

 

DIGITAL PRODUCTS (ebooks & printables)

ALWAYS FREE and instant delivery.

DELIVERY TIME

When I get my t-shirt or other apparel?

UNITED STATES (standard): The average delivery time to US is 5-11 business days.

UNITED STATES (express): The average delivery time to US is 3-10 business days.

CANADA (standard): The average delivery time to Canada is 8-17 business days.

CANADA (express): The average delivery time to Canada is 3-10 business days.

EUROPE (standard): The average delivery time to EU is 3-17 business days.

REST OF THE WORLD (standard): The average delivery time to other countries is 7-27 business days.

REST OF THE WORLD (express): The average delivery time to other countries is 3-10 business days.

DIGITAL DOWNLOADS

1. How I can download digital files (for example an eBook)?

METHOD 1:

After you have made purchase and payment, you will be redirected to thank you page, where you can find a "Download Button". Click it and you can download the file on your device.

METHOD 2:

We send an email message that contains a download link to your purchase(s) to email address you provided in customer information page.

2. Why I have to give my address when buying digital products?

Because Shopify requires it.

Notice: If you pay with Paypal, you don't have to give street address.

You can also get the Positive Words Dictionary ebook through my other website positivethesaurus.com without giving your address.

PRODUCT QUALITY

1. How good is the t-shirt quality?

Printed t-shirts are Bella3001 or Gildan64000 bestseller tees with over 4,5 star rating.

Instead of cheap price, we believe in excellent quality!

Good to know: T-shirts with many color choices are Bella3001 and tees with under 5 colors are Gildan64000.

2. How good is the printable files quality?

All Boom Positive digital printables are made for high-quality printing (300 dpi).

RETURNS

1. Can I return and change the apparel to other?

We would love to offer you possibility to return, unfortunately we aren't able to do that, because we don't have any physical storage space.

Before ordering a t-shirt or any other apparel, be sure to check our size guide so you get a right size.

It's also a good idea to review your purchase - check if you selected correct color & size - before hitting the pay button.

2. My apparel was damaged can I return it?

Send a photo verification of the damaged goods to info@boompositive.com, and we'll gladly send a replacement for FREE to you.

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product is received.

For packages lost in transit, all claims must be submitted no more than 4 weeks after the estimated delivery date.

3. Can I get a refund from the digital product I bought?

No, we don't make any refunds for digital products, because the nature of the digital files.

All digital files - such as ebooks - are clearly marked with digital badge and are in their own categories, so there should not be any confusion between physical and digital products.

COMMENTING

I left a comment to blog post, where is it?

All comments must be approved and appropriate. If your comment doesn't benefit anyone it is considered to be spam and is deleted. If you want to say just "thank you", you can use social media like Facebook or send an email to me. 

 

Here are few comment examples I've got from readers that just didn't quite make it: 

- "Pretty boring, not enough words. Fuck this all and screw everyone. I hate Taylor Swift and Hamilton and Markiplier and I watch PORN."

- "I was able to find good advice from your blog posts."

- "You’re really a excellent webmaster. The web site loading velocity is incredible. It seems that you are doing any distinctive trick. Furthermore, the contents are masterwork. You have done a fantastic job on this subject!"