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FAQ | Frequently Asked Questions "Find Your Answers"

What payment methods are available for me?

  1. Stripe: With Stripe you can use Visa, Mastercard, American Express, Google Pay and Apple Pay.
  2. Paypal: With Paypal account, you can make purchases by only using your e-mail address.

How much is the shipping cost?


UNITED STATES:

- Orders under $50 = $3.90 (standard shipping)

- Orders $50 and over = FREE (standard shipping)

- Express shipping = $19.90


CANADA:

- Orders under $50 = $4.90 (standard shipping)

- Orders $50 and over = FREE

- Express shipping = $19.90


EU:

- Orders under $50 = $4.90 (standard shipping)

- Orders $50 and over = FREE

- Express shipping = $19.90


REST OF THE WORLD:

- Orders under $50 = $5.90 (standard shipping)

- Orders $50 and over = FREE

- Express shipping = $29.90


DIGITAL PRODUCTS (ebooks & printables)

ALWAYS FREE and instant delivery.


When I get my t-shirt or other apparel?


UNITED STATES (standard): The average delivery time to US is 5-11 business days.


UNITED STATES (express): The average delivery time to US is 3-10 business days.


CANADA (standard): The average delivery time to Canada is 8-17 business days.


CANADA (express): The average delivery time to Canada is 3-10 business days.


EUROPE (standard): The average delivery time to EU is 3-17 business days.


REST OF THE WORLD (standard): The average delivery time to other countries is 7-27 business days.


REST OF THE WORLD (express): The average delivery time to other countries is 3-10 business days.


1. Can I return and change the apparel to other?

We would love to offer you possibility to return, unfortunately we aren't able to do that, because we don't have any physical storage space.

Before ordering a t-shirt or any other apparel, be sure to check our size guide so you get a right size.

It's also a good idea to review your purchase - check if you selected correct color & size - before hitting the pay button.


2. My apparel was damaged can I return it?

Send a photo verification of the damaged goods to info@boompositive.com, and we'll gladly send a replacement for FREE to you.

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product is received.

For packages lost in transit, all claims must be submitted no more than 4 weeks after the estimated delivery date.


3. Can I get a refund from the digital product I bought?

No, we don't make any refunds for digital products, because the nature of the digital files.

All digital files - such as ebooks - are clearly marked with digital badge and are in their own categories, so there should not be any confusion between physical and digital products.


1. How good is the t-shirt quality?

Printed t-shirts are Bella3001 or Gildan64000 bestseller tees with over 4,5 star rating.

Instead of cheap price, we believe in excellent quality!

Good to know: T-shirts with many color choices are Bella3001 and tees with under 5 colors are Gildan64000.


2. How good is the printable files quality?

All Boom Positive digital printables are made for high-quality printing (300 dpi).